To preserve the beauty of your PEARLA piece, avoid contact with water, especially salt water, perfumes, lotions, and harsh chemicals. Remove your jewelry before showering, swimming, exercising, or sleeping. Store it separately in a dry place and gently clean with a soft cloth when needed.
Is the jewelry waterproof?
To help preserve the beauty and longevity of your piece, we recommend removing your jewelry before showering, swimming, or exercising.
Are the pearls natural?
We use high-grade freshwater pearls, each naturally unique in shape, texture, and character — making every piece one of a kind
What materials do you use?
Our jewelry is crafted using 18k gold-plated and stainless steel components selected for both beauty and comfortable everyday wear. Stainless steel is generally suitable for sensitive skin.
Do you offer custom pieces?
Yes, PEARLA accepts a limited number of custom requests featuring freshwater pearls and carefully selected details, thoughtfully created to feel personal and unique.
How long does shipping take?
Orders within Budapest are usually delivered within 3–5 business days. International and European orders typically arrive within 10–15 business days after shipment.
Will my pearls look exactly the same as in the photos?
Because pearls are natural, slight variations in shape, tone, and texture may occur — making each piece uniquely yours.
Do you accept returns or exchanges?
If you experience any issue with your order, please contact us within 14 days of delivery and we’ll be happy to assist you.
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