Összecsukható tartalom
How should I care for my jewelry?
To preserve the beauty of your PEARLA jewelry, avoid contact with water, perfume, lotions and harsh chemicals. Remove your jewelry before showering, swimming, exercising or sleeping, and store it separately in a dry place. Gently clean with a soft cloth when needed.
Is the jewelry waterproof?
We recommend keeping your PEARLA jewelry away from water to help preserve its finish and beauty over time. Remove your jewelry before showering, swimming or exercising.
Are the pearls natural?
Yes. PEARLA jewelry features natural freshwater pearls, each with its own unique shape, size, color, texture and character. These natural variations are part of what makes every PEARLA piece unique.
What materials do you use?
PEARLA jewelry is crafted using natural freshwater pearls and carefully selected materials, including 18k gold-plated and stainless steel components. Materials may vary by design, so please refer to each product description for the specific details of your piece.
Do you offer custom pieces?
Yes! PEARLA offers custom orders. If you have something special in mind, please contact us to discuss your idea and create something uniquely yours.
How long does shipping take?
Orders are usually prepared for dispatch within 1–2 business days. Delivery within Hungary typically takes 1–2 business days after dispatch, while delivery within the European Union typically takes 2–7 business days, depending on the destination.
For more information, please see our Shipping & Delivery policy.
Will my pearls look exactly the same as in the photos?
As freshwater pearls are natural, each one is unique. Slight variations in shape, size, color, texture and surface characteristics are completely natural, meaning your PEARLA piece may vary slightly from the photos.
Do you accept returns or exchanges?
PEARLA offers a 30-day return period for eligible items. Items must be unworn, unused and returned in their original condition and packaging. Certain items, including custom or personalized pieces, may be excluded.
For full details, please see our Returns & Refunds policy.